BC DaycaresReport a concern
If something on a BC Daycares listing is wrong, or you want something removed, tell us and a person will look at it.
How to report
Email hello@bcdaycares.ca. To help us act quickly, include:
- A link to the page
- What the problem is, in a sentence or two
- Your relationship to the facility (parent, operator, named in the content, other)
- An email address so we can tell you the outcome
What happens next
A person reviews every report within 7 days and records the decision either way. We never charge to review or remove anything.
If it’s about your own personal information
If you’re asking to correct or remove your own personal information, such as content that identifies you, that’s handled under BC privacy law. See our Privacy Policy. Our Privacy Officer is Karl Woll. Email hello@bcdaycares.ca with “Privacy” in the subject. We’ll respond within 30 days.
If a child’s safety is at risk
If your concern is about a child’s immediate safety or possible abuse or neglect, contact the facility’s health authority child care licensing program. They have the power to investigate; we don’t. You’re welcome to report the content to us as well, but licensing is the right first call.